Area of Application
Customer Interaction Intelligence and QA Automation
Category
QA, Customer Support / Service, Compliance, Operations
Column 10
Company
Rdentify
Contacts
Costs
Contact for Pricing
Integration/compatibilty
Integrates with Communication channels such as, Zendesk, LiveChat, 3CX, WhatsApp, Telegram, Intercom, Outlook, Genesys along with many more. Rdentify offers tailored On-Premise and Cloud Deployments to meet the specific needs of each client also.
POC
daisywhite@rdentify.com
Status
Not started
Use case
Helps identify vulnerable players and ensure compliance with responsible gaming standards, automates the QA process to monitor risk across various communication platforms.